AmazonHouston, TexasJuly 2026 – Present
Data Analyst
- Built a SQL-based IRDR note-automation tool in Amazon Redshift using window functions, nested CTEs, and multi-source joins to retrieve and structure case data, reducing average note-preparation time from approximately 15 minutes to approximately 2 minutes (87%) across approximately 120 IRDR cases per week.
- Investigate and resolve approximately 120 IRDR cases per week, analyzing inventory discrepancies, transaction histories, defect patterns, and operational data to identify root causes, validate findings, and support corrective action.
- Own recurring QuickSight and Excel reporting for site leadership, including daily inventory-adjustment KPIs, weekly defect-trend dashboards and quality reviews, and approximately 60 weekly coaching cases across six defect categories, enabling targeted corrective action on recurring inventory-quality issues.
- Partner with Operations and Finance to resolve approximately 10 high-value inventory-adjustment cases per month, including adjustments above $10K, and support SOX and operational-compliance audits through transaction validation, discrepancy reconciliation, and documented findings.
AmazonHouston, TexasNovember 2023 – July 2026
Warehouse Associate
- Served approximately 18 months in an ICQA Problem Solver function, using Excel formulas, PivotTables, transaction research, and reconciliations to investigate IOL discrepancies, identify root causes, and resolve overage, shortage, mislabeled, and misplaced inventory while maintaining data integrity.
- Resolved hazmat and item-defect investigations, reconstructed transaction histories, and prepared large-dollar inventory-adjustment cases with supporting evidence and documentation for escalation and resolution.
CodeWizCypress, TexasJanuary 2023 – December 2023
Coding Tutor
- Guided students through hands-on Python and programming projects, adapting instruction to their experience level and helping them strengthen problem-solving skills.
Sagora Senior LivingCypress, TexasJuly 2021 – May 2023
Server
- Provided friendly, professional dining service for senior residents, helping make daily meals welcoming, attentive, and well organized.
